Shipping policy

Shipping & Handling

All orders are carefully packed and shipped from Oakville, Ontario, Canada within 1-3 business days.

Free Tracked Shipping Promos:

• Canada: Free tracked shipping on orders over $150 CAD.

• USA: Free tracked shipping on orders over $200 CAD.

Untracked Lettermail (For budget singles only): We offer a low-cost, untracked Lettermail option for budget-friendly singles. Please note: If you select untracked Lettermail at checkout, you accept the risk of loss or damage in transit. Gengar Canada cannot be held responsible for lost or damaged mail if a tracked shipping option was not selected.